Shipping
We ship across the United States. Orders placed before 2pm ET ship the same business day; most arrive within 3–7 business days. Free standard shipping on orders over $50. You'll get tracking by email as soon as your order is on its way.
Returns & the 100-Day Trial
Every Nurtli product comes with a 100-day home trial. If it's not right for your family, email our team within 100 days of delivery for a full refund — we'll send a prepaid return label. Items should be in resalable condition where possible, but we're reasonable about real-world use.
Damaged or wrong item?
Reach out with a photo and we'll ship a replacement right away, no return needed.